Our Terms and Conditions

Acceptance of Terms

By accessing and using the RedDiamond Ltd. website (“reddiamond.co.nz”) and purchasing products from our online store, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or make a purchase.

Products and Pricing

Product Information

We strive to provide accurate product information, including descriptions, images, and pricing. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.


All prices are listed in NZD and are subject to change without notice. RedDiamond Ltd. reserves the right to adjust pricing at any time. We are not responsible for typographical errors regarding pricing or any other content on the Site.

Orders and Payments

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order. RedDiamond Ltd. reserves the right to accept or decline your order for any reason at any time after receiving your order.

Payment Methods

We accept various payment methods, including Cash and Bank Transfer. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.

Shipping and Delivery

Shipping Information

For details on shipping options, rates, and estimated delivery times, please refer to our Shipping Policy.


RedDiamond Ltd. is not responsible for any delays in delivery caused by circumstances beyond our control.

Returns and Exchanges

For information on returns and exchanges, including eligibility, procedures, and timelines, please refer to our Return Policy.

Privacy Policy

Your privacy is important to us. For details on how we collect, use, and protect your personal information, please review our Privacy Policy.

Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of RedDiamond Ltd. and is protected by copyright, trademark, and other intellectual property laws.

Changes to Terms and Conditions

RedDiamond Ltd. reserves the right to modify these Terms and Conditions at any time. It is your responsibility to review these terms periodically for changes.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at samar@reddiamond.co.nz.